FAQ
1. How do I place an order?
- To place an order, simply browse our selection, add the desired books to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
2. What payment methods do you accept?
- We accept various payment methods, including credit/debit cards, PayPal, and other digital wallets.
3. Do you ship internationally?
- At this time we do not offer international shipping.
4. How long will it take to receive my order?
- Delivery times vary depending on your location and the shipping method selected. You will receive an estimated delivery date at checkout and a tracking number once your order has shipped.
5. Can I track my order?
- Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.
6. What is your return policy?
- We accept returns within 30 days of purchase. Books must be in their original condition. Please contact our customer service team at thebluecouchbookshoppe.com to initiate a return.
7. Do you offer gift wrapping?
- At this time we do not offer gift wrapping. Soon you'll be able to select this option at checkout and include a personalized message.
8. How can I contact customer service?
- You can reach our customer service team via email at thebluecouchbookshoppe.com. We are available during normal business hours.
9. Do you offer discounts or promotions?
- Yes, we regularly offer discounts and promotions. Sign up for our newsletter to stay updated on the latest deals.
10. What genres of books do you sell?
- We offer a wide variety of genres, including fiction, non-fiction, mystery, fantasy, science fiction, romance, and more. We will also feature trending new releases and classic favorites in the very near future.
11. Are your used books in good condition?
- Yes, we carefully inspect all used books to ensure they are in good to excellent condition before listing them for sale.